FAQs | Zigazoo
Frequently Asked Questions
Welcome to Zigazoo Support! Find answers to common questions below.
If you have further questions, reach out to us at support@zigazoo.com
Accounts and Logins
Can I use the same account for multiple kids?
I can't log into my account!
Parental Controls
How can I see my child's content?
Video Visibility
Why can't my friend see my videos?
Why is my account private and can't be searched by friends?
Privacy Settings
How do I set my profile to private?
Zigazoo Channels
How can I become a Zigazoo channel?
Premium Subscription
Why can't I upgrade to Premium?
How do I cancel my Zigazoo Premium subscription?
How do I request a refund for my Premium Subscription?
Still Have Questions?
If you couldn't find the answer you're looking for, our support team is here to help. We'll get back to you soon!